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natasha O'Riley
1 reviews | Active since Feb 2013
13 Aug 2024, 10:43
Claim not approved.
I relly wouldn't recommend, after struggling for a while to get feedback my documents were submitted. And today i asked for feedback. Just to get a letter that its not approved... Since the time i lost my job struggling to pay the loan until i finally got thru to abacus. So if im not haap with the outcome i can dispute. The first request online was done months ago. I have been a ckient for Capfin for a long time paying it on time every month. Including the insurance fee. Just to get that answer. THIS IS HOW THEY STEEL UR MONEY.
Helpful (0)
Replies (10)0
Replies (10)
Abacus Insurance Limited's replyOfficial
13 Aug 2024, 12:24Good day Natasha,
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply13 Aug 2024, 12:24
Official
Good day Natasha,
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
nO
natasha O'Riley's updateReviewer Update
14 Aug 2024, 10:12Just to send another email thats going to take forever to get feedback again.
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natasha O'Riley's update14 Aug 2024, 10:12
Reviewer Update
Just to send another email thats going to take forever to get feedback again.
Abacus Insurance Limited's replyOfficial
14 Aug 2024, 10:16Good day Natasha,
We apologise for the inconvenience, we are working on your matter
Kind Regards,
The Complaints Team
We apologise for the inconvenience, we are working on your matter
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply14 Aug 2024, 10:16
Official
Good day Natasha,
We apologise for the inconvenience, we are working on your matter
Kind Regards,
The Complaints Team
We apologise for the inconvenience, we are working on your matter
Kind Regards,
The Complaints Team
nO
natasha O'Riley's updateReviewer Update
09 Sept 2024, 19:52Yet again no feedback after the correct paper were sent
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natasha O'Riley's update09 Sept 2024, 19:52
Reviewer Update
Yet again no feedback after the correct paper were sent
Abacus Insurance Limited's replyOfficial
10 Sept 2024, 07:31Good day Natasha,
We apologise for the inconvenience
We will communicate with the respective department and keep you updated.
Kind Regards,
The Complaints Team
We apologise for the inconvenience
We will communicate with the respective department and keep you updated.
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply10 Sept 2024, 07:31
Official
Good day Natasha,
We apologise for the inconvenience
We will communicate with the respective department and keep you updated.
Kind Regards,
The Complaints Team
We apologise for the inconvenience
We will communicate with the respective department and keep you updated.
Kind Regards,
The Complaints Team
nO
natasha O'Riley's updateReviewer Update
30 Sept 2024, 10:38Still no feedback
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natasha O'Riley's update30 Sept 2024, 10:38
Reviewer Update
Still no feedback
Abacus Insurance Limited's replyOfficial
30 Sept 2024, 11:26Good day Natasha,
We apologise for the inconvenience; we will do a follow up.
Kind Regards,
The Complaints Team
We apologise for the inconvenience; we will do a follow up.
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply30 Sept 2024, 11:26
Official
Good day Natasha,
We apologise for the inconvenience; we will do a follow up.
Kind Regards,
The Complaints Team
We apologise for the inconvenience; we will do a follow up.
Kind Regards,
The Complaints Team
nO
natasha O'Riley's updateReviewer Update
04 Oct 2024, 08:37STILL NO FEEDBACK....
Capfin tried calling you due to miss payments. STOP adverse listing, Pay R9 309.99 now https://payat.io/qr/*** OR at PEP/Ackermans use ***
Capfin tried calling you due to miss payments. STOP adverse listing, Pay R9 309.99 now https://payat.io/qr/*** OR at PEP/Ackermans use ***
nO
natasha O'Riley's update04 Oct 2024, 08:37
Reviewer Update
STILL NO FEEDBACK....
Capfin tried calling you due to miss payments. STOP adverse listing, Pay R9 309.99 now https://payat.io/qr/*** OR at PEP/Ackermans use ***
Capfin tried calling you due to miss payments. STOP adverse listing, Pay R9 309.99 now https://payat.io/qr/*** OR at PEP/Ackermans use ***
Abacus Insurance Limited's replyOfficial
04 Oct 2024, 09:13Good day Natasha,
According to our records your claim was declined because you took out a loan after your retrenchment, and communication was sent to you via email.
If you are not satisfied with the outcome, you are welcome to contact the relevant ombudsman office, the details are provided in the letter we sent you.
Kind Regards,
The Complaints Team
According to our records your claim was declined because you took out a loan after your retrenchment, and communication was sent to you via email.
If you are not satisfied with the outcome, you are welcome to contact the relevant ombudsman office, the details are provided in the letter we sent you.
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply04 Oct 2024, 09:13
Official
Good day Natasha,
According to our records your claim was declined because you took out a loan after your retrenchment, and communication was sent to you via email.
If you are not satisfied with the outcome, you are welcome to contact the relevant ombudsman office, the details are provided in the letter we sent you.
Kind Regards,
The Complaints Team
According to our records your claim was declined because you took out a loan after your retrenchment, and communication was sent to you via email.
If you are not satisfied with the outcome, you are welcome to contact the relevant ombudsman office, the details are provided in the letter we sent you.
Kind Regards,
The Complaints Team
nO
natasha O'Riley's updateReviewer Update
04 Oct 2024, 09:45I have to unemployment letters i did sent the second one via email
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natasha O'Riley's update04 Oct 2024, 09:45
Reviewer Update
I have to unemployment letters i did sent the second one via email