HS
Hazmath S

1 reviews | Active since Mar 2022

17 Mar 2022, 11:44

Abucus insurance limited

Biggest **** ever ,they send me policy in black and white but when I claim then they change the whole policy, this is ridiculous and unpleasant especially for a family in dire need of the money in such a difficult time,even their complaints department email address is invalid !

0
Replies (1)
Abacus Insurance Limited
Abacus Insurance Limited's reply17 Mar 2022, 13:01
Official
Dear S Hazmath,

Abacus Life has received your complaint, which was posted at 11:44 a.m. today, and wishes to provide the following information.  Should your complaint is related to the policy listed below, please keep in mind that the claim benefit payment was released on March 16th, 22.

***

SMS message delivered on 16th March '22 at 11h15:  Delivered to *** 
'Dear Claimant, Ref 001i-003563 your insurance claim benefit amount was authorised and should reflect in your bank account within 48 hours. ***Abacus Insurance.'

Regards

Abacus Life Customer Care