SD
Shelly D

1 reviews | Active since Aug 2020

23 Nov 2023, 09:26

Abacus insurance: dishonourable & shameful service

Warning against taking cellphone insurance with Abacus. They are not only extremely slow at processing a simple claim (3 months) but they also look for every excuse to not pay out when it comes down to the phone not working (failing to switch on).

Please don’t waist your time and money on this dishonourable insurance company.

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Replies (1)
Abacus Insurance Limited
Abacus Insurance Limited's reply23 Nov 2023, 09:44
Official
Dear Shelly D

Thank you for raising your concerns with us.

Please note that a complaint officer will be in touch with you shortly.

Yours Sincerely,
The Complaints Team