Abacus Insurance company does not want to pay me. I think it is a ****

Abacus Insurance don't want to pay for my Capfin loan acc. After I was involved in an accident. Phumzile Kubheka (ABACUS Consultant) +***8 block my emails and no more taking my calls. Rest of the crew they tell me she is the only person to help me. They will play music until I decide to drop the phone, I'm tired of writing emails and calling. Abacus is a ****, Now Capfin is promising to take me to credit bureau.