TD
Thumza D

1 reviews | Active since Feb 2023

10 Feb 2023, 11:18

Abacus Insurance and Hi Fi Corporation BayWest Mall

Hi can I be assisted regarding my Samsung television bought at Hi Fi Corporation BayWest Mall and their insurance company Abacus Insurance it's been a month since my television was taken in am being sent from pillar to post by staff at Hi Fi Corporation BayWest Mall starting from their customer care services up to the store supervisor

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Replies (2)
Abacus Insurance Limited
Abacus Insurance Limited's reply10 Feb 2023, 15:37
Official
Dear Claimant,

Abacus Insurance is currently assessing your claim, and our Customer Care Agent, Simphiwe, will contact you tomorrow (Saturday) to ensure that all necessary documents are in place to finalize your claim.

Regards

Abacus Insurance Customer Care 
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Abacus Insurance Limited
Abacus Insurance Limited's reply10 Feb 2023, 15:47
Official
Dear Claimant,

Abacus Insurance would like to inform you that your claim was finalized on the 19th Jan'23; you may arrange with the store to collect your replacement item.

Abacus Insurance, Customer Care Agent, Simphiwe have mailed to you and the store, the approval letter.

Thank you,

Abacus Insurance Customer Care 
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