1 reviews | Active since Feb 2017

04 Nov 2020, 12:26

Wrong info extra cost

I checked to confirm 3 months ago who to use for fixing my aircon. I was told to use Bosch by aa warranties. Go check your recordings. I took my car to Bosch just to be told to use someone else. Now I have to pay additional cost of R1500. I had to pay Bosch R500 to do the check first. This might not seem much to you but I am unemployed and this is food on my table. Money!!!!!!! This is unacceptable. I followed your instruction to use the provider you told me to use. I please want the refund on the money I had to pay to Bosch.

0
Replies (3)
's update04 Nov 2020, 12:30
Reviewer Update
Also you can't tell people to use ANY SERVICE PROVIDER as long as it's aa aa proved just to be told I must use someone else. Get your facts straight and give the customers the correct info to deal with!!! This is what I was told when I called.
AA Warranties
AA Warranties's reply26 Nov 2020, 15:27
Official
Dear Jean-Louise du Plessis
We pride ourselves on great customer experiences.

This is NOT our official platform for Customer Feedback.
Please send us the details of your experience to ***

Thank you 
AA Warranties

Best regards,

AA Warranties
AA Warranties's reply30 Nov 2020, 08:16
Official
Dear Jean-Louise du Plessis,

Our email address is ***

Thank you 

Best regards,