Warranty claim rejected

Extremely Disappointed with AA Warranties – Claim Unfairly Rejected!

I've been a loyal AA Warranties customer for years, covering multiple vehicles, and always had trust in their service—until now. My recent claim for the repair of my Kia Sportage's transfer case was rejected, citing "wear and tear" despite clear evidence that it was a mechanical failure as per the specialist's report.

1️⃣ My car has always been serviced on time at Kia, with stamped service records sent to AA Warranties. 2️⃣ The failed part is sealed in a unit, meaning regular servicing wouldn’t prevent this issue. 3️⃣ The repair cost is close to R47,000, and I understand my policy covers up to R30,000—I was fully prepared to pay the difference, but instead, my entire claim was denied! 4️⃣ I’ve been without my car for 12 days already, and now with the dispute process, I have no idea how much longer I’ll be stuck without it. 5️⃣ This is costing me even more money to travel without my car, on top of the R500+ a month I’ve been paying for this policy.

Now, I’m forced into a dispute for something that should clearly be covered. I’ve referred many people to AA Warranties over the years, but now I’m ashamed to do so. What’s the point of paying for a warranty if it won’t honor legitimate claims?

AA Warranties, I expect accountability—do better!

#AAWarranties #RejectedClaim #CustomerDisappointment #WarrantyFailure #KiaSportage #UnfairTreatment