KJ
Kgomotso J

1 reviews | Active since Jul 2023

24 Feb 2026, 12:39

Very bad service

Very useless company i will never recomend anyone to join it

0
Replies (1)
AA Warranties
AA Warranties's reply25 Feb 2026, 15:12
Official
Good day Miss Chuene,

Thank you for reaching out to us. We truly appreciate the opportunity to review this matter, and we are sorry for the frustration and inconvenience this situation has caused you.After a thorough review, the committee confirmed that the component failure is consistent with wear. However, they also recognised the complexity of your case as well as your long-standing relationship with our organisation. In light of this, a goodwill partial settlement was approved as an exception.Our team has already sent you written confirmation of the authorised amount, but if you need any clarification or further assistance, please feel free to let us know. We are here to support you and ensure you are fully informed every step of the way.