This insurance is useless

This is the most useless car insurance I've ever dealt with. I had a Gearbox problem on my Toyota hilux GD6 they didn't assist me I ended up paying 25k to fix it. I have another problem with my braking system they are playing hide and seek taking me for a ride refusing to assist me with the matter. I am disgusted with their service all they do is take my money and not assist in any way. This is clearly a ****, I am cancelling this insurance ***** ***