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Sibusiso S
1 reviews | Active since Jun 2022
10 Dec 2024, 15:15
They don’t want to authorize the quote amount from the repairer to fix my gearbox
AA warranties are abusing and ****ming me at the same time,They want to authorize R7000 whilst the quotation is R38000 now changing the story now that the damage was caused by the failure of the fifth now it’s I am the one who caused the failure after that I noticed that the fifth gear was not working I just parked the car because I didn’t know the cause of that I even organized the tow truck when I took the car to the repairer.I hate AA insurance this is not an insurance company it’s just ****
Helpful (0)
Replies (10)0
Replies (10)AA Warranties's replyOfficial
10 Dec 2024, 15:18Dear Mr Xulu ,
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
If you require further assistance, please do not hesitate to contact us.
Kind regards
Complaints Team
AA Warranties's reply10 Dec 2024, 15:18
Official
Dear Mr Xulu ,
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
If you require further assistance, please do not hesitate to contact us.
Kind regards
Complaints Team
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Sibusiso S's updateReviewer Update
10 Dec 2024, 17:54I’m very disappointed with the outcome of the my claim I thought I have a warranty cover only to find that it is not but just a ****.How can you pay for the labour only but not the parts.These people who are trying to explain are just mumbling and doesn’t make sense they explaining nonsense.Tomorrow I want to talk to your manager because what is on that assessment report is unfair,now it’s like I was at fault because after seeing that the fifth gear is not functioning I just went home and parked and I was just 5 minutes away from my place.Which means all the parts you’re saying are covered is a lie.Here I was just misled and deceived which is against the consumer protection act.I will take this matter further but at the moment I need to speak to the manager if I’m not satisfied I will take it further and cancel this useless cover
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Sibusiso S's update10 Dec 2024, 17:54
Reviewer Update
I’m very disappointed with the outcome of the my claim I thought I have a warranty cover only to find that it is not but just a ****.How can you pay for the labour only but not the parts.These people who are trying to explain are just mumbling and doesn’t make sense they explaining nonsense.Tomorrow I want to talk to your manager because what is on that assessment report is unfair,now it’s like I was at fault because after seeing that the fifth gear is not functioning I just went home and parked and I was just 5 minutes away from my place.Which means all the parts you’re saying are covered is a lie.Here I was just misled and deceived which is against the consumer protection act.I will take this matter further but at the moment I need to speak to the manager if I’m not satisfied I will take it further and cancel this useless cover
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Sibusiso S's updateReviewer Update
10 Dec 2024, 17:57I beg all the people who are covered by AA to cancel this **** this is a **** you believe that you have a cover only to find that it’s just a group of people who are busy ****ming South Africans.We must not allow this please cancel this nonsense.Im also canceling it
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Sibusiso S's update10 Dec 2024, 17:57
Reviewer Update
I beg all the people who are covered by AA to cancel this **** this is a **** you believe that you have a cover only to find that it’s just a group of people who are busy ****ming South Africans.We must not allow this please cancel this nonsense.Im also canceling it
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Sibusiso S's updateReviewer Update
10 Dec 2024, 18:03image.png 693.56 KBLook at the quote and they want to authorize R7000.00 only for labour the balance must come out of my pocket.Guys is this a insurance company?They also do want to give me the assessor’s report and I don’t know why because I want to take this matter further tomorrow I am going to see my legal representative to discuss this matter.
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Sibusiso S's update10 Dec 2024, 18:03
Reviewer Update
image.png 693.56 KBLook at the quote and they want to authorize R7000.00 only for labour the balance must come out of my pocket.Guys is this a insurance company?They also do want to give me the assessor’s report and I don’t know why because I want to take this matter further tomorrow I am going to see my legal representative to discuss this matter.
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Sibusiso S's updateReviewer Update
10 Dec 2024, 18:20All the AA people I spoke to they are very rude and I think they are being taught to be rude because the management knows that this a **** they give a **** if it’s comes to customer set
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Sibusiso S's update10 Dec 2024, 18:20
Reviewer Update
All the AA people I spoke to they are very rude and I think they are being taught to be rude because the management knows that this a **** they give a **** if it’s comes to customer set
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Sibusiso S's updateReviewer Update
10 Dec 2024, 18:24They failed even to pay for the failed gear which is gear number 5 ,This AA **** caused a lot of stress and frustration to me .
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Sibusiso S's update10 Dec 2024, 18:24
Reviewer Update
They failed even to pay for the failed gear which is gear number 5 ,This AA **** caused a lot of stress and frustration to me .
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Sibusiso S's updateReviewer Update
10 Dec 2024, 18:25If you look at the reviews 100% of people are not happy about this ****
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Sibusiso S's update10 Dec 2024, 18:25
Reviewer Update
If you look at the reviews 100% of people are not happy about this ****
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Sibusiso S's updateReviewer Update
11 Dec 2024, 00:05I’m asking myself why they wanted the detailed quote for all damages whilst they knew they were not going to pay for them.Please people just join me by canceling this **** insurance company and please make other people aware about this AA **** and encourage them not take any policy from them.I started on instagram encouraging people not take any policy from and i will continue to do so.I want to make sure that all people become aware about this AA ****
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Sibusiso S's update11 Dec 2024, 00:05
Reviewer Update
I’m asking myself why they wanted the detailed quote for all damages whilst they knew they were not going to pay for them.Please people just join me by canceling this **** insurance company and please make other people aware about this AA **** and encourage them not take any policy from them.I started on instagram encouraging people not take any policy from and i will continue to do so.I want to make sure that all people become aware about this AA ****
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Sibusiso S's updateReviewer Update
11 Dec 2024, 00:09There are good companies like Outsurance Motorite I encourage all people who covered by AA to cancel AA and join these companies these are very good and reliable companies not this AA ****
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Sibusiso S's update11 Dec 2024, 00:09
Reviewer Update
There are good companies like Outsurance Motorite I encourage all people who covered by AA to cancel AA and join these companies these are very good and reliable companies not this AA ****
AA Warranties's replyOfficial
11 Dec 2024, 11:20Dear Mr Xulu ,
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
Kind regards
Complaints Team
AA Warranties's reply11 Dec 2024, 11:20
Official
Dear Mr Xulu ,
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
Kind regards
Complaints Team
