MM
Mthokozisi M
1 reviews | Active since Aug 2014
23 Feb 2024, 14:22
Terrible service from AA Warranties
My vehicle broke down a steering rack due to broken components. Now AA is declining my claim,saying it’s a wear and tear yet the workshop clearly stated that the steering rack components have been broken.
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Replies (2)
AA Warranties's replyOfficial
23 Feb 2024, 15:09 Dear Mr Mdlalose, We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. We will investigate further and get back to you within 48 working hours. Kind regards,
Complaints Team
Complaints Team
AA Warranties's reply23 Feb 2024, 15:09
Official
Dear Mr Mdlalose, We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. We will investigate further and get back to you within 48 working hours. Kind regards,
Complaints Team
Complaints Team
AA Warranties's replyOfficial
26 Feb 2024, 09:41 Dear Mr Mdlalose,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
AA Warranties's reply26 Feb 2024, 09:41
Official
Dear Mr Mdlalose,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team