DM
D M

1 reviews | Active since Oct 2022

12 Apr 2023, 13:45

Terrible service

Signed up for Aa warranty yet when i had a breakdown this morning they made me sit on the line and was of no help They sent an sms canceling my assistance for a tow truck

Had to spend my own money to get my car home and to the workshop yet i have road side

Who will compensate me for the fees lost and time wasted yet i pay a premium

0
Replies (6)
AA Warranties
AA Warranties's reply13 Apr 2023, 07:52
Official
Dear Sir / Madam,  We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. 
We will investigate further and revert back to you within 48 working hours. 
Kind regards,Complaints Team
AA Warranties
AA Warranties's reply13 Apr 2023, 17:08
Official
Dear Mr Maharaj

Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologize for the inconvenience caused and we appreciate your understanding.
Kind regards,Complaints Team 
DM
D M's update16 Apr 2023, 20:11
Reviewer Update
Hi

Please can you ask the lady who contacted me on Thursday to urgently contact me
DM
D M's update17 Apr 2023, 12:05
Reviewer Update
Hi

Still awaiting her call

Please tell her urgently call me
DM
D M's update17 Apr 2023, 14:10
Reviewer Update
Hi

Im still waiting a call
DM
D M's update17 Apr 2023, 16:19
Reviewer Update
Hi

What time will she call me