AS
Andries S
1 reviews | Active since Mar 2010
21 Feb 2025, 07:47
Stay away from AA Warranties and Lombard insurance
I've been an AA member for many years and after a lot of calls from the AA wanting to sell me a AA warranty i went along with it. Recently I picked up an electronic warning. After inspection I was told that it's a sensor in the gearbox. After submitting my claim, I was told that the warranty does not cover that part of the gearbox. (claim 28042) I then sent my complain to Lombard Insurance who is the insurance holder for AA Warranties. I was told that someone will contact me. All went dead. Nobody is coming back to me. I do not recement that you do any dealing with the AA or Lombard insurance
Helpful (0)
Replies (2)0
Replies (2)AA Warranties's replyOfficial
21 Feb 2025, 16:13Dear Mr Steyn,
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 2 working days.
Kind regards,
Complaints Team
Complaints Team
AA Warranties's reply21 Feb 2025, 16:13
Official
Dear Mr Steyn,
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 2 working days.
Kind regards,
Complaints Team
Complaints Team
AA Warranties's replyOfficial
24 Feb 2025, 12:45Dear Mr Steyn,
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
If you require further assistance, please do not hesitate to contact us.
Kind regards
Complaints Team
AA Warranties's reply24 Feb 2025, 12:45
Official
Dear Mr Steyn,
Our complaints department has contacted you regarding your complaint. We have communicated with you and provided the necessary information.
If you require further assistance, please do not hesitate to contact us.
Kind regards
Complaints Team
