Service plan does not exist. Car over service time.

AFTER A YEAR I AM TOLD MY AMP SERVICE PLAN THAT WAS SOLD TO ME BY GDP GROUP MAHINDRA WEST RAND, IS NOT ON THE SYSTEM (AFTER ONE YEAR). WITH ONE DAY LEFT TO SERVICE MY CAR. OTHERWISE MY WARRANTY WILL EXPIRE ALSO. R23000 PAID FOR NOTHING. I JUST WANT MY MONEY BACK, YOUR USELESS SERVICE PLAN CANCELLED. (ON THE OTHER HAND YOU CANNOT CANCEL A SERVICE PLAN THAT DOES NOT EXIST ANYWAY). GIVE ME MY MONEY SO I CAN SERVICE MY CAR TODAY BECAUSE IF I CAN'T AND YOUR WARRANTY ALSO EXPIRE BECAUSE OF THAT YOU ARE GOING TO PAY ME BACK THAT MONEY AS WELL AS IT IS NOT MY FAULT AT ALL.

PLEASE PAY THE R23000 INTO MY BANK ACCOUNT TODAY.

I WOULD ALSO LIKE TO KNOW WHAT EXCUSE YOU WILL HAVE THAT MY SERVICE PLAN WAS NOT ON THE SYSTEM EVEN AFTER A YEAR. WANT TO KNOW WHY.