nM
ntiyiso M
1 reviews | Active since Oct 2013
04 Sept 2023, 15:30
Most horrific service
I've been trying to cancel my AA warranty due to dissatisfaction with the manner in which my claim was handled. The just forward my call to a number that is unanswered. They seem to be ducking and diving instead of just assisting customers!!!
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Replies (2)
AA Warranties's replyOfficial
08 Sept 2023, 09:18Dear Mr Mathebula,
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 48 working hours.
Kind regards,
Complaints Team
AA Warranties's reply08 Sept 2023, 09:18
Official
Dear Mr Mathebula,
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 48 working hours.
Kind regards,
Complaints Team
AA Warranties's replyOfficial
08 Sept 2023, 10:51Dear Mr Mathebula,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
AA Warranties's reply08 Sept 2023, 10:51
Official
Dear Mr Mathebula,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team