Extremely Poor Claims Service – Impossible to Get Assistance

I have been trying to get hold of AA Warranties’ claims department for over two weeks now. I’ve called their claims number more than 10 times and have never once gotten through to an AA assistant.

When emailing the claims department, the only response I receive is an automated reply — no follow-up, no human response, and no resolution.

This is by far the worst service experience I’ve had in a very long time, especially for a company that sells peace of mind through warranties. When you actually need assistance, there is simply no support available.

Word of mouth spreads fast, and based on this experience, I would strongly caution others before relying on this company.