DR
Darryl R
1 reviews | Active since Feb 2022
03 Feb 2022, 07:18
Don’t touch this company
Stay away from this co. I took this warranty because the AA were the motorists friend and protector. This co. Is a disgrace. Everything is wear and tear and is not covered. My Ford ranger injector is damaged and cannot be repaired. They stated it is not covered because the report says it is leaking and not it is broken. The fact that it cannot be repaired to them does not mean it is broken. The response of the person I spoke to was one of indifference and arrogance. When I called later to cancel my contract the rep was still trying to offer me other products in their stable. They are dishonest.
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Replies (1)AA Warranties's replyOfficial
23 Feb 2022, 09:32Dear Rehman,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
AA Warranties's reply23 Feb 2022, 09:32
Official
Dear Rehman,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
