DO NOT GET A WARRANTY WITH AA WARRANTIES! YOU WILL JUST WASTE YOUR MONEY AND HAVE HEADACHES AND STRESS!

I wish I didn't choose AA Warranties for my external warranty.

PLEASE DO NOT GET THIS WARRANTY! IT IS A ****.

I bought my car used from a dealership and they offered the AA Warranty as a Value Added Product (VAPs). My vehicle had reasonably low mileage and had been fully serviced by VW up until I bought it. So I thought I would do well to get a warranty.

In February this year (2023), my car had mechanical problems and I had it towed to my RMI approved mechanic. He lodged a claim with my warranty. The reason for the issue was Oil pump failure. AA Warranties sent their assessor who agreed with this diagnosis. However, AA Warranties DECLINED my claim stating that my oil pump failure is WEAR AND TEAR. I challenge anyone to call VW and ask them what the maintenance schedule for the oil pump on a Golf 7 GTI is. I heard a weird noise and immediately pulled my car over and had it towed.

They state that this is wear and tear and they only cover mechanical breakdown. Basically, I should have driven the car until it was completely destroyed. The ironic thing is the warranty policy actually states that the policy holder should do everything in their power to prevent further damage which I did by towing the car.

I need my car for work. We are now in May and my car was booked in February. I need the vehicle to get to and from work. AA Warranties has refused to pay and I now had to go to the STI Ombudsman. Who knows when this will be resolved.

If you want a warranty with peace of mind. Please don't get this warranty.