1 reviews | Active since Sept 2019
Debit order went after contract expired 25 sept 2020 , still Oct they debit
My AA number was ***, I took the road side assistant last year Sept , spoken with the lady she said was only valid for year after a year it will lapse , if I still want to continue I must call and renew it , i sent numerous emails to AA with no replies whatsoever as I wanted to let them know I will not continue with them and I wanted to know the last debit , i called in yesterday spoke with a very unkind man by the name of Julien my call ref he said is 532 I advise I do not want their services anymore as I want to join other businesses, I want to cancel the plan , he mentioned that the last debit was supposed to be 25 Sept this year he said seeing that they debited they can still cover for me this month I said NO , that's not the part of contract a year must be a year not 1 year 1 month they must refund me , Julien and AA you gained my money whole year I never claimed anything I want my money the debit you took to be refunded with immediate effect. Stick to the arrangements your accounts department should know when to debit and when to stop , my other debits cannot bounce because of your incompetence.
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AA Warranties
We pride ourselves on great customer experiences.
This is not The Automobile Association of South Africa platform for Customer Feedback on Road Side assistance.
Please send us the details of your experience to S***
Thank you
AA Warranties
