1 reviews | Active since Jul 2014
Complete **** - Sign Up at your own Peril.
This place is a complete ****, they use the AA name but you soon realise at claim stage that its all some clever marketing/branding. Customers usually think they are somehow affiliated with the AA Service Centres, but this is not the case. The AA Service Centers operate as independent workshops and are separate from the Warranties. They will do everything to avoid paying the claim, to the point of separating themselves from "THEIR" AA-approved workshops. They force you to use "Their" own workshops, secondly, they choose what components they will cover in a claim. I currently have a case with them at the Ombudsman for some scrupulous practices when it came time for me to claim. They just ride on the AA name to give customers some security, until it comes time to claim.
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 48 working hours.
Kind regards, Complaints Team
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 48 working hours.
Kind regards, Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
Your matter is currently with the ombudsman, and we await their ruling.
Kind regards,Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
Your matter is currently with the ombudsman, and we await their ruling.
Kind regards,Complaints Team
