MG
Mpumelelo G

1 reviews | Active since Nov 2022

12 Sept 2024, 16:00

Claims

AA warranties is the worst in the world. Try to make a claim and you’ll see all the excuses that they come up with. I wish I could rate them 0. I tried to make a claim for scratches and dents and they wanted to give me a lousy R350 after all the debit orders and yet the maximum payout according to the policy is R7000. They kept on telling me that I need to go to a car wash to get my car polished. Do not take up any sort of plan with them.

0
Replies (4)
AA Warranties
AA Warranties's reply23 Sept 2024, 10:55
Official
Dear Mr Gwijila,

We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. 

We will investigate further and get back to you within 48 working hours. 

Kind regards, 

Complaints Team
AA Warranties
AA Warranties's reply23 Sept 2024, 11:54
Official
Dear Mr Gwijila,

We confirm that complaints and claims consultants have provided feedback on the concerns raised. 

We apologise for the inconvenience caused and we appreciate your understanding. 

Kind regards, 

Complaints Team
MG
Mpumelelo G's update23 Sept 2024, 14:05
Reviewer Update
No there's nothing to understand why I would take my car to a car wash after I've been paying you guys, please make sure the plan is canceled you guys are not worthy.
AA Warranties
AA Warranties's reply23 Sept 2024, 14:46
Official
Dear Mr Gwijila , 

We confirm that complaints and claims consultants have provided feedback on the concerns raised via email .

Kind regards, 

Complaints Team