1 reviews | Active since Nov 2020
BAD SERVICE
This is the 2nd time using their service plan everytime it is a hussle to get POP even after sending all the documents on time. There's a guy called Tukela he gives 0 F**k about customers it takes him 2 hours to download a simple POP. Even their managers they do not care. Be warned do not take any of their services.
Dear Dudu,
We are sorry for the frustration caused by the repeated difficulty in obtaining proof of payment for your service plan, despite submitting your documents on time. We also acknowledge your concerns about the assistance received from our team and management.
Please send us your policy reference and contact details privately so that we can review the payment status, address the delay and provide clear feedback. Please do not share personal information on this public platform.
Kind regards,
Complaints Team
Dear Dudu,
We are sorry for the frustration caused by the repeated difficulty in obtaining proof of payment for your service plan, despite submitting your documents on time. We also acknowledge your concerns about the assistance received from our team and management.
Please send us your policy reference and contact details privately so that we can review the payment status, address the delay and provide clear feedback. Please do not share personal information on this public platform.
Kind regards,
Complaints Team