AA Warranty - no help when needed or after the fact

Item: AA Warranties
Rating: 1
Author: Angela G

Took out a mechanical breakdown policy for R300 a month. Broke down on the side of a busy freeway, alone. Phoned them and was told I don't have a policy. Was just left alone. Don't use the AA - they are useless. No apology and won't refund me either, as they are in breach of contract.

Helpful (0)

Replies (2)

AA Warranties's replyOfficial

14 Jan 2025, 07:54

Good day Mrs Gloster,

We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.

We will investigate further and get back to you within 2 working days.

Kind regards,

Complaints Team

AA Warranties's reply14 Jan 2025, 07:54

Official

AA Warranties's replyOfficial

15 Jan 2025, 11:24

Mrs Gloster,

Our Complaints Department has contacted you regarding your recent inquiry. We have communicated with you and provided the necessary information to address your concerns.

Kind regards,

Complaints Team

AA Warranties's reply15 Jan 2025, 11:24

Official