AA Warranty is a rip-off.

I spoke to a call centre agent a few years ago and explained that I bought my second hand vehicle from a dealership. It had a full service history and I kept to the service intervals to make sure that the service history of the vehicle is up to date. Never was I asked if I have tax invoices for the services which I done as well as the previous owners. Otherwise I would not have taken out the warranty. I have not claimed for 4 years and now I submit a claim. My claim can not be processed because I do not have all the tax invoices for the services. I supp**** all other info even proof of my service book to indicate where services were done and what services was done. I requested an answer 7 days later nothing yet. I even asked for them to either approve my claim or decline. This company is ripping people off and they should be closed down.