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Nondumiso N

1 reviews | Active since Jul 2022

07 Jul 2022, 07:31

AA WARRANTIES RUN BY ONE MAN IN GAUTENG MUST READ

Dear SA, It it with great disappointment to inform you that AA Mechenichanical Warranties is a Huge White Elephant that draws money from people for their selfish gain. I always trusted this brand over others but to my disappointment I learnt that it run by one man from a Call Centre in Gauteng who willy-nilly decides to pay on not without any information pertaining to records of the motor vehicle. This ONE ARROGANT MAN that has no clue about what what Ware & Tare is of non- servisable machical parts in the gear box reports to nobody and runs the company by himself. The number where this idle Man is contactable is: ***. THIS VERY ARROGANT Man Found at this number provided above will , when not in a good mood decline your application in seconds even if information is not provided, nor will he assist you to lodge a claim in the way it's required to be submitted. Our claim references linked to the ARROGANT trusted Sole Provider at AA is : 230739, quote it, you will not get any second opinion, but HE will block you. Fellow disgruntled AA WARRANTIES, let's not just expose our dissatisfaction with this Monster at Hallopeter, but come up with real means to expose this unbecoming act. I will lead from the front and contact ALL RELEVANT AGENCIES, LIKE MOTOR OMBUDSMAN AND Also legal if that fails. AA Warranties MUST be taken to task, and MUST explain what they are for in relation to other Warranties that pay for failed Mechanical parts that they don't pay for covered in their schedule. Disappointment AA MEMBERS, I will update you when the battle is over. Kind regards.

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Replies (2)
AA Warranties
AA Warranties's reply08 Jul 2022, 14:51
Official
Dear Mrs Noruwana, 

We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. 

We will investigate further and revert back to you within 48 working hours. 

Kind regards,
Complaints Team

AA Warranties
AA Warranties's reply08 Jul 2022, 16:47
Official
Good Day Mrs Noruwana, 

We acknowledge receipt of your complaint received at our offices and duly noted your comments. 

The matter has been  investigated by a Customer Resolution Consultant who will inform you in writing of our final position concerning your complaint .
 
Thank you for your cooperation and patience herein.

Kind Regards,

Complaints Team