GK
Geraldine K

1 reviews | Active since Sept 2023

02 Sept 2025, 11:09

AA WARRANTIES NOT WORTH IT

If i could give less an a star I would. When taking out extended warranty it is for peace of mind for any mechanical or electrical failure of the vehicle but I have found that AA Warranty only covers a limited amount for any failures and the balance must be covered by the client. I had a failure of my Audi Q3 mechatronics for the automatic gearbox. The total amount to fix the car is just over R31 000.00 but AA Warranty only covers R5 217.38 including labour. Having AA extended warranty does not give peace of mind as the amounts that they limit the claims to are beyond unreasonable and they really need to reconsider their limits in line with pricing. I will never use AA warranty on any of my vehicles in the future.

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Replies (2)
AA Warranties
AA Warranties's reply02 Sept 2025, 11:21
Official
Dear Miss/Mrs Kaye, 

We acknowledge receipt of your complaint and have duly noted your comments and concerns. 

We will investigate further and get back to you within 2 working days. 

Kind regards, 

Complaints Team 
 
AA Warranties
AA Warranties's reply03 Sept 2025, 08:59
Official
Dear Miss/Mrs Kaye, 

Thank you for engaging with us. Our Complaints Team has been in touch and shared the relevant information regarding your concern.

If there's anything further you'd like to discuss or clarify, please don’t hesitate to reach out. We're here to assist and ensure your experience is a positive one.

Kind regards,
Complaints Team