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amukelani N

1 reviews | Active since May 2019

01 Aug 2023, 15:40

AA WARRANTIES ****MERS

Good afternoon at Speakout.

I have got a Policy for mechanical and electrical failure with AA Insurance. I got fault for lane assistant and cruise control. I reported the matter to AA Insurance. They ask me to take the car to their Service repair ( BOSCH) I took the car to the car to Kempton Park Bosch, which they failed to get the fault. I took my car to the dealership VW. They quoted me, then I sent the quote AA Warranties for claim. They ask for the report from VW dealership, which I have sent. The technician said that the data shows fault from control unit.

AA Insurance are they are changing the topic, they say there was a damaged caused by accident. The motor bike bumped the right door not even at front. The lane assistant and cruise control was working, the problem started later on the day. My car have never been on an accident just bumped on the right door and it was a minor thing on the door. They running away to pay out the claim

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Replies (1)
AA Warranties
AA Warranties's reply02 Aug 2023, 09:02
Official
Dear Sir / Madam,  We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. 

We will investigate further and revert back to you within 48 working hours. 
Kind regards, Complaints Team