SS
Salome S

1 reviews | Active since Apr 2014

17 Oct 2024, 21:46

AA Warranties - DONT BUY IT!

We too are victims of the famous - claim rejected due to wear and tear *******. We have sent an email asking them to review their decision as bearing failure in the gearbox on a vehicle with less than 80k kms on the clocks is impossible! Even the gearbox repair place stated in their report it is part failure but yet your assessors are now the professionals who get to decide what is true. Absolutely ridiculous. And no surprise we did not receive response to our email by close of business today, as requested. And this after waiting nearly 2 weeks just to hear claim rejected. Dont forget the sales department contacting us to extend our warranty whilst they reject our claim. I cant say it enough - RIDICULOUS. Please dont waste money on this policy

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Replies (3)
SS
Salome S's update17 Oct 2024, 21:48
Reviewer Update
The blocked out word above is *************..... not sure why its sensored hello peter...
AA Warranties
AA Warranties's reply18 Oct 2024, 14:11
Official
Dear Mrs Saunders, 

We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns. 

We will investigate further and get back to you within 2 working days. 

Kind regards, 

Complaints Team 


AA Warranties
AA Warranties's reply21 Oct 2024, 08:39
Official
Dear Mrs Saunders, 

Email correspondence was sent to you. 

If you require further assistance, please do not hesitate to contact us. 
Kind regards 
Complaints Team