TK
Tau K
1 reviews | Active since Apr 2019
09 May 2022, 11:02
AA Mechanical Warranties uses lame technicalities to decline claims
If you want peace of mind on mechanical warranty, please stay away from AA mechanical warranties. When you claim a huge amount, they look for technicality to decline. My vehicle has a full service history at Audi. I took my car late for service with over 1400 km, it was used as a technicality to deny my claim. I have been paying my subscription with them since 2019. They would not even consider meeting me halfway. I had to fix my car's multitronics from my pocket. Unless indeed.
Helpful (0)
Replies (4)0
Replies (4)AA Warranties's replyOfficial
09 May 2022, 12:02Dear Mr Kgare ,
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and revert back to you within 48 working hours.
Kind regards,
Complaints Team
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and revert back to you within 48 working hours.
Kind regards,
Complaints Team
AA Warranties's reply09 May 2022, 12:02
Official
Dear Mr Kgare ,
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and revert back to you within 48 working hours.
Kind regards,
Complaints Team
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and revert back to you within 48 working hours.
Kind regards,
Complaints Team
AA Warranties's replyOfficial
09 May 2022, 12:52Good Day Mr Kgare ,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
AA Warranties's reply09 May 2022, 12:52
Official
Good Day Mr Kgare ,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
TK
Tau K's updateReviewer Update
12 May 2022, 07:12Hi
I didn’t receive any feedback. Which understanding are you speaking about? The 48hours you asked for has lapsed.
Regards,
Tau
I didn’t receive any feedback. Which understanding are you speaking about? The 48hours you asked for has lapsed.
Regards,
Tau
TK
Tau K's update12 May 2022, 07:12
Reviewer Update
Hi
I didn’t receive any feedback. Which understanding are you speaking about? The 48hours you asked for has lapsed.
Regards,
Tau
I didn’t receive any feedback. Which understanding are you speaking about? The 48hours you asked for has lapsed.
Regards,
Tau
AA Warranties's replyOfficial
12 May 2022, 11:08Good Day Mr Kgare ,
Communication was sent to you on the 09 May 2022.
Kind regards
Complaints Team
Communication was sent to you on the 09 May 2022.
Kind regards
Complaints Team
AA Warranties's reply12 May 2022, 11:08
Official
Good Day Mr Kgare ,
Communication was sent to you on the 09 May 2022.
Kind regards
Complaints Team
Communication was sent to you on the 09 May 2022.
Kind regards
Complaints Team
