1 reviews | Active since Sept 2024
20 September 2024
Do not take out a AA Warranty. As per other complaints I should have read the reviews on them before signing up. The AA has had such a strong history in our country for looking out for motorists and now they are merely just another insurance company selling policies. This is now the second the claim that has been denied due to policy wording and Mechanical Breakdown vs Wear & Tear. They have a clause to please stop riding the vehicle when you know there is a problem. You prevent damage but then they turn around and say there is no broken part only wear and tear. My vehicle is on breakdown due to an oil belt that broke. This resulted in no oil circulating in the engine and we all know when there is no oil there will be damage. Now because i stopped driving the vehicle and prevented further damage my claim is not honored because items are not broken but damaged? Clever wording.
AA you should be embarrased.
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 48 working hours.
Kind regards,
Complaints Team
We acknowledge receipt of your complaint received at our offices and duly noted your comments and concerns.
We will investigate further and get back to you within 48 working hours.
Kind regards,
Complaints Team
