JD
Jamie D

1 reviews | Active since Jun 2014

09 Sept 2021, 08:21

A1 Sound cc - Service par excellence!

I enquired about a certain model of a synthesiser back in July 2021, but they did not have in stock. After calling all the music stores in SA, they were all waiting for stock, expected end September 2021.

At 12:00, on 24 August 2021, A1 Sound sent me a photo via WhatsApp, showing that they had just received stock (I never asked them to come back to me). I was sceptical about the store, as Google reviews were very poor. They quoted me a price which I accepted and did an immediate bank transfer. And the synth was delivered to my doorstep later that afternoon. Where does one hear of “same day delivery” in South Africa?

They also followed up with me to enquire about my satisfaction with the product, which has never happened to me with any other local purchase, let alone a music instrument store.

All in all, I am over the moon and this store will be the first that comes to mind when making a purchase of a musical instrument/product. Thank you guys!

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Replies (1)
JD
Jamie D's update09 Sept 2021, 08:27
Reviewer Update
Just to add, I am in no way affiliated to A1 Sound or its employees. This was my first time dealing with them, and I recommend them wholeheartedly.