VM
Vuyisanani M

1 reviews | Active since Jan 2018

01 Dec 2020, 11:41

Worst service, I've been waiting for them to open my account for over a month

I've been trying to sell my shares for over a month now and I've been receiving the worst customer service experience from the company including dropped calls when trying to speak to a consultant who are also unable to assist when you get through to one.

0
Replies (1)
JSE Investor Services (PTY) Ltd
JSE Investor Services (PTY) Ltd's reply02 Dec 2020, 13:18
Official
Dear Shareholder
 
 We apologise for the frustration you have experienced in getting your shareholder account details updated. Our team has been in email contact with you to assist with your complaint.

Management has signed off your documents and your account is updated.

Kind regards
 
 Link Market Services