Worst service ever

Item: JSE Investor Services (PTY) Ltd
Rating: 1
Author: Pontsho M

App**** to have my late partners shares sold 3years ago. All required documents submitted. Turn around time was 3-6months. Only responded me November 2024. Sent me to sars because tax directive declined. Sars informed me that it declined due to the error from them. They are now not responding to my emails. I guess I'm gonna have to wait for 3more years for them to reply my mails.

Helpful (0)

Replies (3)

JSE Investor Services (PTY) Ltd's replyOfficial

07 Feb 2025, 10:46

Dear Pontsho,

Please note that the employee's shares have been traded and we are awaiting the results of the tax directives.

Please note that as soon as a finalised directive is received, the proceeds for the shares will be paid.

Kind regards
JSE Investor Services

JSE Investor Services (PTY) Ltd's reply07 Feb 2025, 10:46

Official

Dear Pontsho,

Please note that the employee's shares have been traded and we are awaiting the results of the tax directives.

Please note that as soon as a finalised directive is received, the proceeds for the shares will be paid.

Kind regards
JSE Investor Services

Pontsho M's updateReviewer Update

11 Feb 2025, 16:22

Not my first time getting this reply. I first got it November 2024. Word for word 🙄

Pontsho M's update11 Feb 2025, 16:22

Reviewer Update

Not my first time getting this reply. I first got it November 2024. Word for word 🙄

JSE Investor Services (PTY) Ltd's replyOfficial

13 Mar 2026, 18:10

Dear Pontsho

kindly call us on *** should you need any assistance,

Regards
JSE Investor Services

JSE Investor Services (PTY) Ltd's reply13 Mar 2026, 18:10

Official

Dear Pontsho

kindly call us on *** should you need any assistance,

Regards
JSE Investor Services