MP
Mike P
1 reviews | Active since May 2012
14 Mar 2019, 15:03
Simply shocking service
Tried to phone them - operators too busy - please4 leave voicemail Tried to email them - they promise a 5 WORKING DAY response!! (is this truly 2019?)
Helpful (0)
Replies (2)0
Replies (2)
JSE Investor Services (PTY) Ltd's replyOfficial
15 Mar 2019, 09:37Dear Shareholder
We apologise for the inconvenience and have addressed your concerns around the email response.
An agent contacted you yesterday and your queries have been escalated to the investor services team who will liaise with you today.
Should you have further queries, please do not hesitate to contact Link Market Services directly.
Kind regards
We apologise for the inconvenience and have addressed your concerns around the email response.
An agent contacted you yesterday and your queries have been escalated to the investor services team who will liaise with you today.
Should you have further queries, please do not hesitate to contact Link Market Services directly.
Kind regards
JSE Investor Services (PTY) Ltd's reply15 Mar 2019, 09:37
Official
Dear Shareholder
We apologise for the inconvenience and have addressed your concerns around the email response.
An agent contacted you yesterday and your queries have been escalated to the investor services team who will liaise with you today.
Should you have further queries, please do not hesitate to contact Link Market Services directly.
Kind regards
We apologise for the inconvenience and have addressed your concerns around the email response.
An agent contacted you yesterday and your queries have been escalated to the investor services team who will liaise with you today.
Should you have further queries, please do not hesitate to contact Link Market Services directly.
Kind regards
MP
Mike P's updateReviewer Update
15 Mar 2019, 10:39Your agent Tristan did indeed contact me and was very helpful. Lets hope the issue gets resolved rapidly. Thanks for your response - it is appreciated.
MP
Mike P's update15 Mar 2019, 10:39
Reviewer Update
Your agent Tristan did indeed contact me and was very helpful. Lets hope the issue gets resolved rapidly. Thanks for your response - it is appreciated.