SASOL INZALO INVESTMENT WITHDRAWAL DISTRESS!

Pathetic customer service and portrays ****my tendencies! May mother has been trying to withdraw her Sasol Inzalo funds for 5+ weeks but the JSE Investor Services has been coming up with every trick in the book not to pay her out. Now they're requesting my father's personal documents to prove her home address (they're legally married if that matters). What for looord knows because he is not involved in my mom's investment funds in any way. They even went as far as requesting documents we've submitted already saying some info on them is incorrect which is a lie! They've asked for my mom's selfie which we provided.

Lavinia Cresswell has been sending us from pillar to post requesting documents that have been submitted more than once. S/he even went as far as saying the address on the service bill is incorrect which is not true. I had to screenshot the document and paste it in the email in bold - s/he did not acknowledge her/his mistake. What's next - they'll be asking for my mom's blood sample! *** *** *** ***