MV
Martin V

1 reviews | Active since Jan 2025

28 Jan 2025, 12:23

Pathetic service by JSE Investor Sevices

JSE Investor Services insist on a clear selfie in order to change some details on a deceased investors account. I have now sent 3 sets of different selfies that have all been rejected as unclear although another service has accepted the second set of selfies and 3 employees of the photo services as well as the policeman certifying the documents could all read ALL INFO on the selfies

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Replies (1)
JSE Investor Services (PTY) Ltd
JSE Investor Services (PTY) Ltd's reply29 Jan 2025, 09:42
Official
Dear Mr Venter,

We apologise for the poor service and the inconvenience caused to you. An agent has been in contact with you to guide you through taking a selfie. 

I hope the guidance will assist.

Kind regards
JSE Investor Services Pty Ltd