MS
MONYA S

1 reviews | Active since Jun 2018

21 Jun 2018, 11:16

No Service for attorneys

Original documents where hand deliver to Link - Old Mutual. We want to sell shares in a estate late matter. They have in all this time not updated their records. Various phone calls and various emails and still no feedback / response

0
Replies (3)
JSE Investor Services (PTY) Ltd
JSE Investor Services (PTY) Ltd's reply22 Jun 2018, 10:54
Official

Good day

We apologise for the lack of service you experienced. You have been contacted by a senior member of our Old Mutual staff and she will continue to assist until the shares are sold.

Should you have any further issues or questions, please do not hesitate to contact us directly.

Kind regards

Link Market Services

MS
MONYA S's update22 Jun 2018, 11:04
Reviewer Update
We reveived a call from Link - Team Leader Mandy Smith. The matter has been resolved and I must say I am very impressed with her and the manner in which our complaint has been resolved. Thank you Mandy!
JSE Investor Services (PTY) Ltd
JSE Investor Services (PTY) Ltd's reply22 Jun 2018, 11:38
Official

Thank you for your feedback, it will be passed on to the Managing Director

Kind regards