Link Market Services Offer a New LOW in :"Customer Service"

It is hard to fathom how this company functions it is so bad. They never answer the phone within 20 mins, often much longer, they have a clumsy, cumbersome website, and they are hopeless at investor communication. However their recent efforts with the Aussie Broadband IPO tops their previous worst efforts. I app**** for, and paid for shares 4 weeks before the float, and have received ZERO communication from them since that day. The shares listed on Friday October 19, and I like thousands of other applicants still have no idea whether I was allocated shares, or how many. If I wanted to stag the shares, ie sell on their listing day, I would now be $4,000 down on what I could have made I they had their systems in place and had completed the allocation pre IPO. I am writing to all companies in which I own shares asking them to switch registraries.