SG
Sammy G

1 reviews | Active since Dec 2011

22 Sept 2022, 11:14

Bad Service

JSE investor Services keep ignoring my e-mails. Their Call Centre is dysfunctional. I bought BBBEE Sasol shares for my children almost 15 years ago. All children got shares. And I still have all my children's shares but Brandon-Lee's seems not to be on JSE's records !!! So they also never paid him dividends.

So how the hell could his investment just vanish in thin air. This shares are intended to empower. But it seems you disempower. I want feedback where my son's investment is. In fact I want the investment on your record with all dividends and interest paid to him.

0
Replies (3)
JSE Investor Services (PTY) Ltd
JSE Investor Services (PTY) Ltd's reply23 Sept 2022, 12:00
Official
Dear Mr. Gallant,

We advise that Brandon-Lee's share account is still active in our books and a holdings statement was sent to Brandon-Lee as evidence. The statement also reflects that Dividends was paid on the 12/09/2022.

Kind regards
JSE Investor Services Pty Ltd
SG
Sammy G's update23 Sept 2022, 12:14
Reviewer Update
All my children's account is link to mine. The other 3 got theirs. Not Brandon-Lee. In fact I received statements of the payment for myself and the other 3 but not for Brandon-Lee. He has an Absa account 920.....493. Send me a reconciliation of the dividends you paid in that account since you took over the administration.
JSE Investor Services (PTY) Ltd
JSE Investor Services (PTY) Ltd's reply23 Sept 2022, 15:35
Official
Dear Mr. Gallant,

The team leader (Rianna) has confirmed that she spoke to you and she awaits consent/approval from Brandon-Lee regarding disclosing the information to you (third party).

Kind regards
JSE Investor Services Pty Ltd