3CX Support Questionable

No support whatsoever. Even got banned from their forum just asking for help. I wouldn't recommend them unless they start assisting their customers and not ban them. How else is one suppose to get support. Since they upgraded our 3CX platform from v18 to v20, and even without notifying us, we are having issues. Best part is that even their local agent in South Africa (VOX Telecom) aren't able to login to their own 3CX system to give us, as end user, any support. This is absolutely uphauling.