YM
Yanga M
1 reviews | Active since Feb 2018
30 Jul 2025, 11:29
Unauthorised debit orders
Good day,
My mother has noticed unauthorised debit orders going off her account from your company. She has attempted to contact you telephonically without success.
This matter is urgent. Please advise immediately on the process to cancel these debit orders and ensure no further deductions take place.
Helpful (0)
Replies (2)0
Replies (2)
24/7 Asap's replyOfficial
30 Jul 2025, 11:43Dear Yanga Mayoyo,
Thank you for bringing this to our attention — and we're truly sorry to hear about your frustration. This is definitely not the experience we want for any of our customers. Please rest assured that we take this seriously and are committed to resolving it urgently.
Our team will reach out to you directly using the contact details provided to investigate and ensure the subscription is cancelled.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
24/7 Team
Thank you for bringing this to our attention — and we're truly sorry to hear about your frustration. This is definitely not the experience we want for any of our customers. Please rest assured that we take this seriously and are committed to resolving it urgently.
Our team will reach out to you directly using the contact details provided to investigate and ensure the subscription is cancelled.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
24/7 Team
24/7 Asap's reply30 Jul 2025, 11:43
Official
Dear Yanga Mayoyo,
Thank you for bringing this to our attention — and we're truly sorry to hear about your frustration. This is definitely not the experience we want for any of our customers. Please rest assured that we take this seriously and are committed to resolving it urgently.
Our team will reach out to you directly using the contact details provided to investigate and ensure the subscription is cancelled.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
24/7 Team
Thank you for bringing this to our attention — and we're truly sorry to hear about your frustration. This is definitely not the experience we want for any of our customers. Please rest assured that we take this seriously and are committed to resolving it urgently.
Our team will reach out to you directly using the contact details provided to investigate and ensure the subscription is cancelled.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
24/7 Team
24/7 Asap's replyOfficial
30 Jul 2025, 12:10Dear Yanga Mayoyo,
Thank you for providing us with the information above. Please note that a representative will reach out to assist you further.
Kind regards,
24/7 Team.
Thank you for providing us with the information above. Please note that a representative will reach out to assist you further.
Kind regards,
24/7 Team.
24/7 Asap's reply30 Jul 2025, 12:10
Official
Dear Yanga Mayoyo,
Thank you for providing us with the information above. Please note that a representative will reach out to assist you further.
Kind regards,
24/7 Team.
Thank you for providing us with the information above. Please note that a representative will reach out to assist you further.
Kind regards,
24/7 Team.