Based on recent customer reviews, 24/7 Asap is drawing consistent criticism from South African subscribers who say they cannot locate a working phone number or email address to reach anyone. The dominant complaint is an inability to cancel monthly subscriptions and debit orders, with several reviewers saying they have paid for years without ever using the TrackGuard or emergency assistance benefit. Others question how they were signed up at all, raising consent concerns, including on behalf of vulnerable elderly relatives. Public replies are seen as templated and unhelpful, leaving billing disputes unresolved.
Replied to 100% of negative reviews
Reply time on negative reviews: 24h 7m
TrustIndex
2.8
Ranking
#102
in Financial Services
Reply Time
22h 7m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 24h 7m
Oct '25 - Sep '26
Frequently Asked Questions About 24/7 Asap
What do customers say about 24/7 Asap?
Based on recent customer reviews, 24/7 Asap is drawing consistent criticism from South African subscribers who say they cannot locate a working phone number or email address to reach anyone. The dominant complaint is an inability to cancel monthly subscriptions and debit orders, with several reviewers saying they have paid for years without ever using the TrackGuard or emergency assistance benefit. Others question how they were signed up at all, raising consent concerns, including on behalf of vulnerable elderly relatives. Public replies are seen as templated and unhelpful, leaving billing disputes unresolved.
Is 24/7 Asap trustworthy?
24/7 Asap has a TrustIndex of 2.8 out of 10 on Hellopeter, based on 24 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 24 hours 7 min. Hellopeter has tracked 24/7 Asap across 145 total reviews. How is the TrustIndex calculated? →
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2023
Cancel - 24/7 ASAP service subscription
As I have not utilized 24/7 ASAP services for years (in fact, I don't even remember signing up for it), I would like to cancel my 24/7 ASAP service subscription. However, I cannot find any official contact information or details to do so. Please contact me to get this sorted.
1 reviews | Active since May 2023
Cancel - 24/7 ASAP service subscription
As I have not utilized 24/7 ASAP services for years (in fact, I don't even remember signing up for it), I would like to cancel my 24/7 ASAP service subscription. However, I cannot find any official contact information or details to do so. Please contact me to get this sorted.
1 reviews | Active since Jul 2026
Still no response
Still waiting for them to come back to me. Not the same company that responded 24 Internet Solution.
1 reviews | Active since Jul 2026
Still no response
Still waiting for them to come back to me. Not the same company that responded 24 Internet Solution.
1 reviews | Active since Jul 2026
Cancel subscription
Contact me as I want to cancel my subscription urgently please
1 reviews | Active since Jul 2026
Cancel subscription
Contact me as I want to cancel my subscription urgently please
1 reviews | Active since Jun 2026
No Contact details need to cancel
It is IMPOSSIBLE to get a hold of this service provider. I am needing to cancel my subscription that I have been paying for YEARS, but haven't EVER used it. Please contact me urgently
1 reviews | Active since Mar 2021
Cancel - 24/7 ASAP service subscription
As I have not utilized 24/7 ASAP services for years, I would like to cancel my 24/7 ASAP service subscription due to personal reasons. However, unfortunately, there is no official contact information or details to do so. Please contact me urgently to get this sorted
1 reviews | Active since Mar 2021
Cancel - 24/7 ASAP service subscription
As I have not utilized 24/7 ASAP services for years, I would like to cancel my 24/7 ASAP service subscription due to personal reasons. However, unfortunately, there is no official contact information or details to do so. Please contact me urgently to get this sorted