NM
Nikki M

1 reviews | Active since Dec 2019

31 Dec 2019, 08:33

unauthorised debit order

I never gave any authorisation to take R70,00 off my account for the last two months, its difficult to get hold of you, as the phone just always rings. can you kindly contact me directly URGENTLY! I want a refund

thank you

0
Replies (2)
24/7 Asap
24/7 Asap's reply06 Jan 2020, 08:00
Official
Dear Nikki,
 
Thank you for reaching out to us.
 
Your query has been forwarded to our customer support team for urgent attention on the matter and they will be in contact with you within the course of the day to discuss the matter further.
 
Regards
24/7 ASAP team 
NM
Nikki M's update07 Jan 2020, 09:43
Reviewer Update
Thank you Rivash for the assistance. I will be honest with you, I do think in the future you should make sure the add ons are 100% cancelled on the behalf the client. To avoid issues like this from happening again. It takes away future business, hopefully you get it sorted.