PK
Phemelo K

1 reviews | Active since Jan 2018

22 Jan 2018, 13:35

Unauthorise debit

I did not give them permission to debit my account...where do they get acess to my account

0
Replies (3)
24/7 Asap
24/7 Asap's reply23 Jan 2018, 10:29
Official

Dear Phemelo, Thank you for reaching out to us. We are currently investigating your query and will be in contact with you in this regard. Regards, 24/7ASAP team.

Best regards,

24/7 Asap
24/7 Asap's reply25 Jan 2018, 14:30
Official

Dear Phemelo, Kindly note we have attempted to contact you however to no avail. We have sent you a text message in this regard. Kind Regards, 24/7ASAP team.

Best regards,

24/7 Asap
24/7 Asap's reply29 Jan 2018, 12:47
Official

Dear Phemelo, Thank you for discussing your query with us and allowing us the opportunity in providing you clarity on the matter. As discussed, the service had been taken out by yourself when you had signed up for a tracking device. We were in contact with you thereafter where we had assisted you in setting up the service on your phone. Kindly note we have cancelled your service as requested. We hope that our products interest in you future. Regards, 24/7ASAP team.

Best regards,