1 reviews | Active since Dec 2016

09 Dec 2016, 17:10

Non approved Debit Order

<p>Today 9/12/16 I have been trying to reach 24/7 ASAP via ********** 343, for over an hour.... NO ANSWER, "your call is now first in line - please leave your name and number", then i dail again and again to speak to the receptionist "option 2", she rudely just keeps on putting me through. My bookkeeper has noticed a debit order going off on my account for many years, this is a non-authorized debit order. Now this is what is going to happen... I am going in to my Laywer on Monday, and handing in every last debit order that your company has taken from my business account, and i will see you in court, for all the effort and time i had to take to try and reach you, i will now... no longer be happy with a full refund of all my money, i will take the very most i can. You will meet me in person, really soon, Have a fabulous day. Hope you enjoy taking money from people's account, just under the amount that will be shouwn via sms, so we cannot notice it. But a good thing, is that i record my calls from every last company that phones me, and you never once phoned me, and there is no legal binding contract stating my payments. I WILL see you in court</p>

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Replies (4)
24/7 Asap
24/7 Asap's reply19 Dec 2016, 08:10
Official
Dear Leonie-lombard, Thank you for discussing your query with us. We apologise for any inconvenience that may have been caused to you and would also like to thank you for providing us the time and opportunity to have this resolved. Regards The 247 ASAP team
's update20 Dec 2016, 12:13
Reviewer Update

Talksure SA, is the actual reference to this company, and the reason non of us knows about the 24/7 ASAP, is because it is referred to as 24/7 ASAP via Tracker, then when you try to find them, it is actually Talksure SA. However the name and confusion, the policy was stopped. No refund, as i did concure to this policy as part of my tracker policy, We are however done with both parties. Thank you for your assistance, now just please stop phoning me. I rep**** to this matter with positive feedback. Good day

's update21 Dec 2016, 10:09
Reviewer Update

Not sure when they will stop phoning, but it is extremely anoying!!!!!

24/7 Asap
24/7 Asap's reply21 Dec 2016, 10:23
Official

Dear Leonie-lombard, Kindly note we have removed your number from our database and you will no longer receive calls from within our organisation. Kind Regards