Frustrated beyond belief

Item: 24/7 Asap
Rating: 1
Author: Jacques J

I have been trying to contact this company for 2 months now without luck. Want to cancel my husband's policy. Have reversed the debit order twice now, hoping they would phone, but they don't. And yet they still debit the account. So frustrated.....

Helpful (0)

Replies (4)

24/7 Asap's replyOfficial

25 Jun 2019, 08:11

Dear Jacques

Thank you for reaching out to us.

Your query has been forwarded to our customer support team for urgent attention. We will be in contact with you within today with feedback on the matter.

Regards
24/7ASAP team

24/7 Asap's reply25 Jun 2019, 08:11

Official

Jacques J's updateReviewer Update

25 Jun 2019, 08:26

Thank you so much. Would you please contact me on ***

Jacques J's update25 Jun 2019, 08:26

Reviewer Update

Thank you so much. Would you please contact me on ***

Jacques J's updateReviewer Update

25 Jun 2019, 09:05

Thank you guys for responding and phoning me. And also for explaining everything about the assist to me. I appreciate it

Jacques J's update25 Jun 2019, 09:05

Reviewer Update

Thank you guys for responding and phoning me. And also for explaining everything about the assist to me. I appreciate it

24/7 Asap's replyOfficial

25 Jun 2019, 09:51

Dear Jacques,

Thank you for allowing us the opportunity to respond on the matter and we are most glad that the query has been resolved to your satisfaction.

Regards
24/7ASAP team

24/7 Asap's reply25 Jun 2019, 09:51

Official

Dear Jacques,

Thank you for allowing us the opportunity to respond on the matter and we are most glad that the query has been resolved to your satisfaction.

Regards
24/7ASAP team