feedback to refund me

I would like to thank you for responding back and apologising for unknown deductions on my account , thank you that you are promising to refund me within 48hours.<br> R49.00 x 17 months = R833.00.<br> <br> Your first premium went off on the 27th of October 2014 and the last debit that has gone off your account was on the 27th of February 2016. The refund should reflect in your account in the next 48 Hours.<br> <br> thank you<br> maki<br> <br>