LM
LOUISA M
1 reviews | Active since Jun 2025
30 Jun 2025, 11:40
Debit order cancellation
I need to get in contact with someone at 24/7 asap do stop debit orders for 3 different people please. I cannot get any contact info anywhere. None of us have authorised this service and money is being deducted monthly for years now.
Helpful (0)
Replies (5)0
Replies (5)
24/7 Asap's replyOfficial
30 Jun 2025, 11:50Hi Louisa,
Thank you for bringing this to our attention. We're truly sorry to hear about your frustration. We understand your concern, and a representative will be in contact with you shortly to assist with your query and verify the details related to the debit orders. We're here to help and will do our best to resolve this matter promptly
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.Kind regards,
24/7 Team
Thank you for bringing this to our attention. We're truly sorry to hear about your frustration. We understand your concern, and a representative will be in contact with you shortly to assist with your query and verify the details related to the debit orders. We're here to help and will do our best to resolve this matter promptly
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.Kind regards,
24/7 Team
24/7 Asap's reply30 Jun 2025, 11:50
Official
Hi Louisa,
Thank you for bringing this to our attention. We're truly sorry to hear about your frustration. We understand your concern, and a representative will be in contact with you shortly to assist with your query and verify the details related to the debit orders. We're here to help and will do our best to resolve this matter promptly
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.Kind regards,
24/7 Team
Thank you for bringing this to our attention. We're truly sorry to hear about your frustration. We understand your concern, and a representative will be in contact with you shortly to assist with your query and verify the details related to the debit orders. We're here to help and will do our best to resolve this matter promptly
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.Kind regards,
24/7 Team
24/7 Asap's replyOfficial
30 Jun 2025, 13:14Hi Louisa,
We’ve attempted to contact you regarding your query but were unfortunately unable to reach you. Kindly let us know a more suitable time for us to call, or feel free to provide an alternative contact number. We’re here to assist and would like to resolve this matter as soon as possible.
Kind regards,
24/7 Team
We’ve attempted to contact you regarding your query but were unfortunately unable to reach you. Kindly let us know a more suitable time for us to call, or feel free to provide an alternative contact number. We’re here to assist and would like to resolve this matter as soon as possible.
Kind regards,
24/7 Team
24/7 Asap's reply30 Jun 2025, 13:14
Official
Hi Louisa,
We’ve attempted to contact you regarding your query but were unfortunately unable to reach you. Kindly let us know a more suitable time for us to call, or feel free to provide an alternative contact number. We’re here to assist and would like to resolve this matter as soon as possible.
Kind regards,
24/7 Team
We’ve attempted to contact you regarding your query but were unfortunately unable to reach you. Kindly let us know a more suitable time for us to call, or feel free to provide an alternative contact number. We’re here to assist and would like to resolve this matter as soon as possible.
Kind regards,
24/7 Team
LM
LOUISA M's updateReviewer Update
30 Jun 2025, 13:49Thank you for the reply. You can contact me on *** if necessary, but I did receive a phone message that the HelpMe/24/7 policy has been cancelled.
I also have 2 more queries on email *** (my husband) and *** (my mother-in-law). They both want to cancel their debit orders please.
I also have 2 more queries on email *** (my husband) and *** (my mother-in-law). They both want to cancel their debit orders please.
LM
LOUISA M's update30 Jun 2025, 13:49
Reviewer Update
Thank you for the reply. You can contact me on *** if necessary, but I did receive a phone message that the HelpMe/24/7 policy has been cancelled.
I also have 2 more queries on email *** (my husband) and *** (my mother-in-law). They both want to cancel their debit orders please.
I also have 2 more queries on email *** (my husband) and *** (my mother-in-law). They both want to cancel their debit orders please.
LM
LOUISA M's updateReviewer Update
30 Jun 2025, 14:12Thank you for your swift response in cancelling all 3 debit orders. We have all received the cancellation message, thank you.
LM
LOUISA M's update30 Jun 2025, 14:12
Reviewer Update
Thank you for your swift response in cancelling all 3 debit orders. We have all received the cancellation message, thank you.
24/7 Asap's replyOfficial
30 Jun 2025, 14:18Hi Louisa,
Thank you for your response. We're glad to hear that all three cancellations have been successfully received and confirmed. We appreciate the opportunity to assist and are always here should you need anything further.
Kind regards,
24/7 Team
Thank you for your response. We're glad to hear that all three cancellations have been successfully received and confirmed. We appreciate the opportunity to assist and are always here should you need anything further.
Kind regards,
24/7 Team
24/7 Asap's reply30 Jun 2025, 14:18
Official
Hi Louisa,
Thank you for your response. We're glad to hear that all three cancellations have been successfully received and confirmed. We appreciate the opportunity to assist and are always here should you need anything further.
Kind regards,
24/7 Team
Thank you for your response. We're glad to hear that all three cancellations have been successfully received and confirmed. We appreciate the opportunity to assist and are always here should you need anything further.
Kind regards,
24/7 Team