Cannot get through to them

<p>They called me last year to try out the service. I could not afford it and I told them I was not ready. In Feb, they called me and said I should dial the security number to check if it works. Next thing, my account id debited with R173.00!!!! When I call the call centre number ***, the lady says they were offline and would give me a call when they back online. Nothing yet. I DO NOT WANT TO USE THIS SERVICE. PLEASE, CAN I GET MY R173.00 BACK!!</p>