CP
Chanelle P
1 reviews | Active since Aug 2020
29 Mar 2021, 10:48
Bad customer service!
Dear 24/7 ASAP a division of All life, how in heavens name does one cancel their subscription with you. Your email bounces back, the contact number does not work. I would really like a response so that I may cancel my subscription. It has been months of me trying to no avail. In this time of Covid and where things are online this is really unacceptable. Your response would really be appreciated!
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24/7 Asap's replyOfficial
12 May 2021, 11:55Dear Chanelle
Thank you for allowing us the opportunity to resolve this query.
Our customer support representative has reached out to you on 30/03/2021 and we confirm that your policy has been cancelled as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries you may have.
Our contact number is **********and we are available from Monday to Friday between 08h00 to 17h00.
Regards 24/7 Asap Team
Thank you for allowing us the opportunity to resolve this query.
Our customer support representative has reached out to you on 30/03/2021 and we confirm that your policy has been cancelled as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries you may have.
Our contact number is **********and we are available from Monday to Friday between 08h00 to 17h00.
Regards 24/7 Asap Team
24/7 Asap's reply12 May 2021, 11:55
Official
Dear Chanelle
Thank you for allowing us the opportunity to resolve this query.
Our customer support representative has reached out to you on 30/03/2021 and we confirm that your policy has been cancelled as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries you may have.
Our contact number is **********and we are available from Monday to Friday between 08h00 to 17h00.
Regards 24/7 Asap Team
Thank you for allowing us the opportunity to resolve this query.
Our customer support representative has reached out to you on 30/03/2021 and we confirm that your policy has been cancelled as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries you may have.
Our contact number is **********and we are available from Monday to Friday between 08h00 to 17h00.
Regards 24/7 Asap Team